The Future is Now: Leveraging Tech to Elevate Service
Presented by the NARPM Women’s Council of Property Managers
Date: March 12, 2025
Time: 2:30 – 4:00 p.m. Eastern
1:30 – 3:00 p.m. Central
12:30 – 2:00 p.m. Mountain
11:30 a.m. – 1:00 p.m. Pacific
8:30 – 10:00 a.m. Hawaii
Register before March 5, 2025
NARPM Members: $0
Non-members: $50
Register after March 5, 2025
NARPM Members: $35
Non-Members: $60
Technology is changing the way we work, but the real power lies in how we use it. In this engaging session, we’ll explore smart, practical tech strategies that elevate efficiency and customer service while keeping the human element at the center. Through real-world case studies, interactive discussions, and hands-on takeaways, you’ll leave with fresh ideas and the confidence to implement the right technology in your business—without the overwhelm.
Key Takeaways:
✅ Learn the latest property management tech trends and how they impact your business.
✅ Discover real-world case studies where technology has improved service & operations.
✅ Engage in breakout discussions on what’s working (and what’s not) in tech adoption.
✅ Get practical tools & strategies to implement tech solutions without disrupting your team.
✅ Learn how to gain buy-in and successfully introduce new technology without resistance.
About the Speaker:
Kelli Segretto, CPM®, is the Founder of K Segretto Consulting and has over 20 years of experience in the property management industry. She has worked with property managers in all 50 states and in 8 countries; developing tools and best practices which leverage technology to create solid operational foundations, provide stellar customer experience, and maximize team collaboration. She is passionate about elevating property management and helping business owners’ level up their businesses through a blend of proven best practices and innovation.
As a self-proclaimed nerd, Kelli has enjoyed digging into PropTech tools to find their breaking point and helping our vendor partners shape their systems, tools, and processes to better meet our industry needs. With her intimate knowledge of the available technologies in this space, she has been able to assist hundreds of property management companies in defining their tech stack, build automations and integrations, overcome technology hurdles, and implement the right tools for their unique operations.
Kelli is currently serving on the NARPM Utah board and the NARPM Women’s Council. She is also a Licensed General Contractor, Real Estate Agent, and IREM Certified Property Manager.
Helping NARPM members with managing work and personal growth is one of the purposes of the new NARPM® Women’s Council of Property Managers. Members of the Council are property managers who are committed to the mission of developing female leaders in the property management profession.
The purpose of this council is to cultivate strong leadership skills in women, helping them excel as business professionals, public speakers, and community leaders in the real estate and property management sectors. While our focus is primarily on women’s development, we also welcome men to join our trainings, webinars, and breakout sessions led by women to gain valuable insights for working with female colleagues in their businesses.
The changing landscape of property management operations calls for embracing the unique qualities that women bring to the table. This is not a matter of gender, but rather an opportunity for both men and women to connect and enhance the industry together. Through these connections, we can elevate the field of property management, which is the ultimate goal of NARPM® and its members.
Women often have limited role models and mentors, leading them to conform to traditional leadership models that may not highlight their individual strengths. We believe in nurturing those who are ready to step into positions where they can utilize their innate leadership abilities.
![]() 2025 Council Chair Misty Berger,MPM® RMP® |
![]() 2025 Council Vice Chair Maranda Hunnicutt, RMP® |
![]() 2025 Immediate Past Council Chair Ashley Andreoni-Romo |
Council Members: |
Jessica Bellai Donna Fields Corinne Freeman Melanie Lopez, RMP® Sherkica Miller-McIntyre, MPM® RMP® Keana Nunes Courtney Parks, RMP® Kelli Segretto, CPM® Alexis White |