National Association of Residential Property Managers
National Association of Residential Property Managers
National Association of Residential Property Managers
All three-hour classes are $30 for Members ($45 nonmembers).
Formerly part of Developing Rewarding Owner Relationships this course gets to the meat and potatoes. This course covers how to set expectations and communicate with the owner. What will vacancies cost and reporting schedules. What are the steps of setting up a new owner and the property. Instructor: Kate Roth... Read More When chaos strikes, will you know what to do? This course tackles real-world scenarios that every broker and property manager dreads-catastrophic events. From destructive maintenance issues to lawsuits, insurance, and licensing dilemmas, you’ll walk away better prepared to respond effectively, reduce liability, and protect your clients and your firm. This... Read More This course was developed from NARPM’s Advanced Risk Management course. This session explores approaches to risk, identifies common sources of risk in property management, and outlines insurance options that can help protect your business. It also covers the critical connection between negligence and liability. Instructor: Scott Abernathy If you have... Read More The Introduction to Houses, formally part of Intro to Maintenance, is a 3 hour version is designed to familiarize the property manager with the structure and components of a house. This course will review the functionality and maintenance issues of the structure and components. When a property manager understands how... Read More This 3-hour version was developed from NARPM’s® Personnel Procedures – Essentials course and will cover hiring personnel and more. Topics include developing effective job descriptions, compensation best practices and hiring selection practices. Upon completion of the course property managers should feel more comfortable about how to better fill staffing needs.... Read More This course, formerly part of Tenancy, will cover procedures to use before and after moving a tenant in/out. Use of Best practices for the application process and approving or denying an application will be discussed. Review of lease to ensure you the Property Manager have the required clauses and disclosures... Read More (Formerly Talent Management and Retention) This course focuses on creating an environment of harmony amongst team members. Formerly part of Personnel Procedures Advanced, this course covers topics in evaluating a personnel policy handbook, implementing management supervision, and tracking methods. Ways to adopt effective compensation structures, performance reviews, and termination/exit strategies.... Read More Handling maintenance is one of the top 5 responsibilities that a property manager has with their clients and their tenants. This course will review evaluating property conditions, identifying risk, and making recommendations to property owners. Other topics will include the need for developing a maintenance plan and schedule, policies, and... Read More Property Management is embroiled in risk and it’s your job as a property manager to understand the risk and figure out how to minimize it. This course will help you do this. First you will identify the risk associated with owners, tenants, regulations, and the law. Then this course will... Read More Acquiring and cultivating new business is essential for success as a Property Manager. This course dives into the art of identifying and attracting new clients while assessing whether they’re the right fit for your business. You’ll explore effective strategies, including sample scripts to engage prospective clients and secure their trust.... Read More This course reviews many safety and health issues found in housing that property managers must be aware of. Awareness and proper maintenance play a large role in managing these issues. Communication with the owner, the management agreement and dealing with vendors as it pertains to maintenance will be discussed. Instructor:... Read More The content covers some 101 general marketing and later moves into more targeted marketing on how Property Management companies should and could be marketing to help address challenges they are faced with. Marketing is an important part of a successful business. Formerly Marketing for Residential Property Managers, this 3-hour version... Read More This course will familiarize Property Managers with ways to grow and streamline their businesses. Understanding your clients and their goals is necessary to build lasting relationships. This course will help evaluate and improve metrics used by your business and better identify services that can be beneficial to owners, tenants, and... Read More As a Property Manager it is of the utmost importance to keep up with laws. This course will cover some of the important federal, state, and local laws specifically related to property management. Topics will include Fair Housing, Service Members Civil Relief Act, EPA/Lead-based Paint, IRS Rental Income reporting and... Read More Upon completion of this course the Property Manager will have a better understanding of the importance of having a Policy & Procedures manual. The course will also discuss important items to include and how to best update and revise in the future.
(Formerly Office Operations: Policy & Procedure). This course reviews many safety and health issues found in housing that property managers must be aware of. Awareness and proper maintenance play a large role in managing these issues. Communication with the owner, the management agreement and dealing with vendors as it pertains to maintenance will be discussed. Instructor:... Read More This course was developed from NARPM’s Advanced Risk Management course. This session explores approaches to risk, identifies common sources of risk in property management, and outlines insurance options that can help protect your business. It also covers the critical connection between negligence and liability. Instructor: Kate Roth If you have... Read More This advanced course equips you with the tools to forecast and calculate your client’s cash-on-cash return and internal rate of return for investment properties. You’ll also learn how to measure your own performance and effectiveness as a property manager. Whether your client is a traditional investor or a “frustrated seller,”... Read More Formerly part of Developing Rewarding Owner Relationships this course gets to the meat and potatoes. This course covers how to set expectations and communicate with the owner. What will vacancies cost and reporting schedules. What are the steps of setting up a new owner and the property. Instructor: Scott Abernathy... Read More When chaos strikes, will you know what to do? This course tackles real-world scenarios that every broker and property manager dreads-catastrophic events. From destructive maintenance issues to lawsuits, insurance, and licensing dilemmas, you’ll walk away better prepared to respond effectively, reduce liability, and protect your clients and your firm. This... Read More This course was developed from NARPM’s Advanced Risk Management course. This session explores approaches to risk, identifies common sources of risk in property management, and outlines insurance options that can help protect your business. It also covers the critical connection between negligence and liability. Instructor: Michael McCreary If you have... Read More The Introduction to Houses, formally part of Intro to Maintenance, is a 3 hour version is designed to familiarize the property manager with the structure and components of a house. This course will review the functionality and maintenance issues of the structure and components. When a property manager understands how... Read More This 3-hour version was developed from NARPM’s® Personnel Procedures – Essentials course and will cover hiring personnel and more. Topics include developing effective job descriptions, compensation best practices and hiring selection practices. Upon completion of the course property managers should feel more comfortable about how to better fill staffing needs.... Read More This course, formerly part of Tenancy, will cover procedures to use before and after moving a tenant in/out. Use of Best practices for the application process and approving or denying an application will be discussed. Review of lease to ensure you the Property Manager have the required clauses and disclosures... Read More (Formerly Talent Management and Retention) This course focuses on creating an environment of harmony amongst team members. Formerly part of Personnel Procedures Advanced, this course covers topics in evaluating a personnel policy handbook, implementing management supervision, and tracking methods. Ways to adopt effective compensation structures, performance reviews, and termination/exit strategies.... Read More Handling maintenance is one of the top 5 responsibilities that a property manager has with their clients and their tenants. This course will review evaluating property conditions, identifying risk, and making recommendations to property owners. Other topics will include the need for developing a maintenance plan and schedule, policies, and... Read More Property Management is embroiled in risk and it’s your job as a property manager to understand the risk and figure out how to minimize it. This course will help you do this. First you will identify the risk associated with owners, tenants, regulations, and the law. Then this course will... Read MoreBest Practices for a New Client (Virtual)
Catastrophe – What to say When (Virtual)
Risk Management for Your Business (Virtual)
Introduction to Houses (Virtual Maintenance Class)
Hiring Best Practices for Property Managers (Virtual)
Procuring the Tenant (Virtual)
Framework For a Successful Team (Virtual)
Maintenance – Basics (Virtual)
Risk Awareness – Owners and Tenants (Virtual)
The Art of Acquiring More Doors (Virtual)
Maintenance – Beyond Basics (Virtual)
How to Successfully Market Your Company (Virtual)
Maximize Profitability & Enhance Relationships (Virtual)
Tenancy and the Law (Virtual)
Policy and Procedures: Increase Efficiency and Decrease Risk (Virtual)
Maintenance – Beyond Basics (Broker/Owner Convention Course)
Risk Management for Your Business (Broker/Owner Convention Course)
Finance: Cash Flow Analysis (Broker/Owner Convention Course)
Best Practices for a New Client (Virtual)
Catastrophe – What to say When (Virtual)
Risk Management for Your Business (Virtual)
Introduction to Houses (Virtual Maintenance Class)
Hiring Best Practices for Property Managers (Virtual)
Procuring the Tenant (Virtual)
Framework For a Successful Team (Virtual)
Maintenance – Basics (Virtual)
Risk Awareness – Owners and Tenants (Virtual)